| Reason |
Maximum term to exercise the right of reimbursement |
|---|---|
| Product not received |
5 business days after the estimated delivery date |
| Defective product |
5 business days after receiving the product |
| Product is different from advertised |
5 business days after receiving the product |
|
Fraudulent or unauthorized transaction |
5 days after notification of the charge |
| The amount charged to the customer is not the same as it appears on the site |
5 days after notifications of the charge |
|
Duplicate charges |
5 days after notification of the charge |
I you bought two or more products, you can request a partial refund, clearly requesting the amount to be refunded.
Additional services
Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]
This document was last updated on April 28, 2021