Refund policy



Maximum term to exercise the right of reimbursement

Product not received

5 business days after the estimated delivery date

Defective product

5 business days after receiving the product

Product is different from advertised

 5 business days after receiving the product

Fraudulent or unauthorized transaction

5 days after notification of the charge

The amount charged to the customer is not the same as it appears on the site

5 days after notifications of the charge

Duplicate charges

5 days after notification of the charge

I you bought two or more products, you can request a partial refund, clearly requesting the amount to be refunded. 

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to


This document was last updated on April 28, 2021


You are donating to : Greennature Foundation

How much would you like to donate?
$10 $20 $30
Would you like to make regular donations? I would like to make donation(s)
How many times would you like this to recur? (including this payment) *
Name *
Last Name *
Email *
Additional Note